Mooncake Pre-Sale Terms & Conditions

These mooncakes are pre-sale items, expected to arrive before the Mid-Autumn Festival. Estimated delivery time is shown at the beginning of each product name. Delays may occur due to unforeseen events such as natural disasters or global disruptions. We’ll notify you of any changes. All items will arrive within shelf life. Thank you for your understanding and happy shopping!

If your pre-sale order includes multiple mooncake items, the entire order will be shipped together once all items are in stock. If you prefer separate deliveries, please place separate orders.

Pre-sale mooncake orders qualify for free shipping with a minimum spend of $49 (mooncake items only). In-stock items are not eligible for mooncake discounts and cannot be combined with pre-sale items to meet the free shipping threshold.

Kind Reminder: Mooncakes are delicate pastries with a soft, flaky crust. During transit, heat or movement may cause slight surface softening or breakage. Returns or exchanges will not be accepted if product quality and taste remain unaffected. Yami will strictly control storage temperature and packaging to minimize any potential damage.

① Authenticity Guarantee: All mooncakes are officially authorized and directly sourced, ensuring traceable origins and reliable quality.

② Lowest Price in the U.S. Guarantee: We support a Price Match Policy. If you find the same product at a lower price on a major U.S. e-commerce platform during the pre-order period, you can request a refund of the price difference.

③ On-Time Delivery Guarantee: We promise 100% on-time delivery. In case of delays due to force majeure, we will issue a special 10% off mooncake coupon as compensation. Thank you for your understanding.

From now until August 31, customers who place pre-sale mooncake orders can receive up to two $25 coupon bundles (each bundle includes one of each of the following coupons):

1. $8 off $99 sitewide – Applies to beauty, health, electronics, home, clothing, and mom& baby categories (exclusions apply). 2. $5 off $59 – Valid on select featured items. 3. 10% off direct shipping orders – Enjoy 10% off when spending $100+ across eligible direct mail stores (max discount $12).

Coupon Distribution Schedule: Orders placed between June 27 – July 26 will receive the first bundle on August 1 and the second bundle on September 1. Orders placed between July 27 – August 31 will receive one bundle on September 1. The earlier you order, the more coupons you get! All coupons will be sent to the account used for the order and will be valid for 30 days after issuance.