We only offer a return for damaged or wrong food/fresh products. All the fresh products may appear different due to season, weather, and region grown in. Pictures on our site are for reference only, actual item may appear differently.
If you believe your product is defective due to manufacturing or you have received a wrong item, please contact Yamibuy customer service within 24 hours so we can resolve the issue. We will need to see pictures to verify if it is a defect or the incorrect item before a replacement unit will be send.
If the package is returned to us in the case the customer is absent, or the address provided by the customer is incomplete or wrong, or the groceries spoilage due to customers not contact the carrier and picking up in time, the customer will be responsible for the shipping cost as well as any cost for reshipment.
